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General Inquiry:

For all general inquires or technical support, please us contact us here so we can better assist you.


We accept returns and exchanges within 30 days of purchase date. Filaments must be returned unopened, and in original condition. In rare cases of manufacturer defects, a replacement will shipped at no additional cost. Please contact us here for further information and to begin the return/exchange process.

Customer Support:

Have a question about your order? Let us know us by providing us with your name and order number, and our friendly customer service representatives will be available to help.